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RootsMagic
Technical Support

 

 

Questions about charts and reports:

* How can I edit Narrative reports, Individual summary reports etc. created with RootsMagic?

* How do I copy and paste charts together?

* How do I display my name in the "Prepared by" box on pedigree charts?

* How do I solve issues with RootsMagic chart crashing or locking up?

* Is there a chart that will show siblings?

* What is the maximum chart size that can be produced?

* Why are my charts not saving in Vista?

* Why are the pictures in my charts are mixed up?

* Why can't I add a background image in RMchart?

* Why is RootsMagic V2 crashing when trying to create a report?

* Still having problems?

 

How can I edit Narrative reports, Individual summary reports etc. created with RootsMagic?

 ^Top

Simply change the "Print to" option in the report settings screen to "Rich text file (*.rtf)" and then a file will be created that can be edited in a word processing package.

 

How do I copy and paste charts together?

 ^Top

1 - Start RootsMagic
2 - Go to "Reports" - "Charts" - "Wallcharts"
3 - Select "Ancestors" (or whichever chart style you want) in the options and check that you have the correct root person. Adjust options for top to bottom as desired
4 - Click "Create"
5 - You will now be looking at RootsMagic chart. Click on "View" - "Zoom to fit"
6 - Left-click and drag to select all of the boxes (the select tool is the white arrow on the tool bar)
7 - With everything selected, right-click on any of the boxes and select "Grouping" - "Group"
8 - With everything selected go to "Edit" - "Copy"
9 - Minimize RootsMagic chart and go back to RootsMagic (do not close RootsMagic Chart)
10 - Follow steps 1 to 4 but change the option to "Descendent" (or whichever chart style you want)
11 - A second RootsMagic chart window will appear with your descendent chart in. Before we paste the ancestors chart in we need to increase the canvas size so click on "Layout" - "Canvas size"
12 - As a rough guide double the height or width (depending on the orientation of your charts) and press OK
13 - Click "View" - "Zoom percent" - "50%"
14 - Click "Edit" - "Paste"
15 - You should now have both you ancestors and descendents chart on the same page. Because we grouped the ancestors chart in a previous step you can click and drag it to wherever you want.

 

How do I display my name in the "Prepared by" box on pedigree charts?

 ^Top

 

Go to "Tools" - "Options" then click on "Preparer" and enter you details in the right hand window.

 

How do I solve issues with RootsMagic chart crashing or locking up?

 ^Top

Press CTRL+Shift+U and click "Reset report settings" then click "Yes"

Or

Navigate to the RootsMagic root directory (default = c:\program files\rootsmagic) and delete the file called "Reports.ini". Restart RootsMagic.

   

Is there a chart that will show siblings?

 ^Top

Yes, a "Photo Tree" will show siblings of the start person. Make sure that the "Include siblings of start person" box is ticked.

   

What is the maximum chart size that can be produced?

 ^Top

Windows and XP can produce charts up to 57 foot in size.
Older versions of Windows have a maximum size of 26.6 foot.

   

Why are my charts not saving in Vista?

 ^Top

Vista will not let you save charts outside of the Program files folder. Save the chart within c:\program files\rootsmagic.

   

Why are the pictures in my charts are mixed up?

 ^Top

Download the 3.2 patch (or newer) from www.RootsMagic.co.uk. Click on "upgrades & patches" under the heading "support" on the left hand side of the home page. Then use the link given on that page.

   

Why can't I add a background image in RMchart?

 ^Top

Wait 20 seconds and try again. You should see the path to the file appear under "image". If there is no path, then wait longer and try again

   

Why is RootsMagic V2 crashing when trying to create a report?

 ^Top

In v1 and v2 RootsMagic created the report files in the program folder. You need to give the user administrator access to that folder or purchase a newer version of RootsMagic.

 

 

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