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Questions
about using RootsMagic:
*
How do I restore broken links to photos and images?
* How do I delete an
"Unknown" spouse?
* How can I enter
same sex marriages?
* How do I change
the order of siblings?
*How do I change
the primary spouse?
* How do I delete blank
people from my database?
* How do I get RootsMagic
to display the record numbers?
* Why is the pedigree
view empty after importing a database?
* How do I increase
the font size in RootsMagic (data entry screens)?
* Why, when I have
edited a place name in a persons facts, do all of the database
entries for that place name have changed
* How do I solve
the "Windows has encountered a problem..." error
message when trying to run RootsMagic?
* Why is the help
system not working (Vista)?
* Why is the Platinum
online link not working?
* How do I get
the tutorial video to run?
* Still having
problems? |
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How do I restore
broken links to photos and images? |
^Top |
| This is usually caused by
photos being moved, renamed or deleted. It can also happen
when you transfer your data to another PC and the photos are
stored in a different folder.
1 - Open RootsMagic
2 - Select an individual that has a missing photo
3 - Go to "Edit" - "Multimedia scrap book"
- "Person"
4 - Click "Properties"
5 - Where it says "File name" write down the full
path except for the file name e.g. C:/Program files/my pictures/*
*NOTE. Do not highlight all of the text, only select the
path to the file and not the filename itself. e.g. C:\documents
and settings\user\pictures NOT C:\documents and settings\user\pictures\freds
picture.jpg
6 - Press "Cancel"
7 - Press "Cancel"
8 - Go to "Search" - "Search and replace"
9 - In "Search in" select "Multimedia filenames"
10 - In "Search for" enter the path that you recorded
in step 5
11 - In "Replace with" enter the path to where your
pictures are now located. If you do not know what the path
is then do the following:
Windows XP
a - Navigate to the folder in Windows
b - Once you have located the folder go to "Tools"
- "Folder options"
c - Click the "View" tab and tick the box next to
"Display full path in address bar"
d - Click "OK". You should now see the full path
displayed in the address bar. Write this down or copy it.
If you cannot see the address bar then go to "View"
- "Toolbars" and select "Address bar".
Windows Vista
a - Navigate to the folder in Windows
b - Right-click in the address bar and select "Copy address
as text"
c - In RootsMagic, right-click in the "Replace with"
box and select paste
12 - Click "OK"
13 - Click "Replace all"
Your pictures should now appear in RootsMagic. If they do
not, check that you have accurately entered the old filename
path and new filename path. |
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How do I delete an "Unknown"
spouse? |
^Top |
With the unknown spouse highlighted
go to Edit>delete>Family>and choose the default "Unlink
these people as a family, but leave the people in the database">
click Delete.
This will not delete any of the people and will eliminate
the Unknown Spouse place holder.
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How can I enter same sex marriages? |
^Top |
|
Same sex marriages are not supported by RootsMagic.
A work-around is available:
Enter both Judy and Jane, but mark one of them as a male
and one as female.
Join them in unholy matrimony.
Export a GEDCOM of just this family. (these two people)
Open the GEDCOM file with WordPad or something and change
the sex of one of the people and save it again.
Delete the original family in your database,
Import this GEDCOM
Now, you have Judy and Jane, married and both female.
(OR, Jack and John, both male.)"
No guarantee this won't cause some kind of unforseen technical
problem in your database though. |
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How do I change the order of
siblings?
| ^Top |
1
- Select the Parent of the children you wish to organise
2 - Right click on them and select "Edit Family"
- "General info"
3 - Click the "Arrange children" button
4 - Use "move up", "move down" or "Sort
by birthdate" to get the desired arrangement.
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How do I change the primary
spouse?
| ^Top |
1
- Open RootsMagic and make sure you are in pedigree view
2 - Right click on the person who you are having problems
with
3 - Select "Edit family" - "general info"
4 - Click the "sort husbands" or "sort wives"
button and you can now set which marriage you wish to be the
primary one. |
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How do I delete blank people
from my database?
| ^Top |
Go
to "Search" - "Person list...". Highlight
the blank entry in the person list then press "Select".
Next go to "Edit" - "Delete" - "Person..."
when prompted press yes.
If you cannot find the entry in the person list then select
the persons parents. In pedigree view, click on the "Spouses"
tab, highlight the blank child (marked with a ch) and click
"Switch to highlighted person".
Now DO NOT CLICK ANYWHERE ELSE accept "Edit" - "Delete"
- "Person". Click yes. |
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How do I get RootsMagic to
display the record numbers?
| ^Top |
Open
RootsMagic and select Tools, Options. Click on "Database
options" and select it to display record number on screen.
Click "OK" and they will now be displayed at the
top of the screen when an individual is highlighted. |
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Why is the pedigree view empty
after importing a database?
| ^Top |
Click
"Search" - "Person list". Select the person
that you wish to be the root person (RootsMagic will show
this person each time you open your database) and click "select".
In pedigree view, right click on the person and select "Set
as Root Person". |
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How do I increase the font
size in RootsMagic (data entry screens)?
| ^Top |
You cannot increase the font size in RootsMagic (apart from
charts etc). You can change the font size for windows by doing
the following.
1 - Go to "Start" - "Control panel"
2 - Click on "Display"
3 - When the "Display properties" box appears, click
on "Settings" tab
4 - Click the advanced button
5 - Under "General" is a section for "Display",
change the DPI setting
from 96dpi to
120dpi.
6 - Press ok |
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Why, when I have edited a place
name in a persons facts, do all of the database entries for
that place name have changed
| ^Top |
When
editing a fact with a place name you will be prompted "do
you want to make the same change to every other fact that
occurred in this place?" you should press "No"
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How do I solve the "Windows
has encountered a problem..." error message when trying
to run RootsMagic?
| ^Top |
1
- Press CTRL+SHIFT_U (at the same time)
2 - Click "Reset program settings"
3 - Click "Yes"
4 - Close RootsMagic
Or
Search for and delete the rootsmagic.ini file.
1 - Click on "Start" - "Search" - "For
files and folders"
2 - Click on "More advanced options"
3 - Tick "Search system folders", "Search hidden
files and folder", and "Search subfolders".
4 - Type in the filename "rootsmagic.ini"
5 - Press Search
6 - When you get a result for "Rootsmagic.ini" right-click
on it and select "Delete"
If you are struggling to find the file it will be located
in C:\Documents and Settings\user\Application Data\RootsMagic.
Replace "user" with your windows account name. (XP)
This folder is a hidden folder so it may not be visible unless
you have window view options set to "Show hidden files
and folders". |
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Why is the help system not
working (Vista)?
| ^Top |
Download
the latest RootsMagic update. Early version of RM3 used a
different help system.
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Why is the Platinum online
link not working?
| ^Top |
Use
this web link:
http://www.thegenealogist.co.uk/rootsmagic
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How do I get the tutorial video
to run?
| ^Top |
1 - Go to "My
Computer"
2 - Right-click on your CD drive and select "Open"
3 - Open the "fsCommand" folder
4 - Double left-click the file "Camplay.exe"
5 - When Camtasia player starts, click on "File"
- "Open"
6 - Select the file "RootsMagicTour.avi" and click
"Open" |
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| BACK
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