Press
CTRL+Shift+U and click "reset registration information\".
When RootsMagic is restarted you will be able to e-enter your
registration details.
Or
Please make sure that RootsMagic is closed before
following the instructions below. You will also need to show
hidden files and folders by doing the following:
Showing Hidden Files and Folders:
A - Open a window
B - Click on "Tools" found on the menu bar
C - Click on "Folder Options"
D - Click the "View" tab
E - In the Advanced settings list make sure that the option
"Show Hidden Files And Folders" is ticked
F - Press "Apply" then "OK"
Please note that after you have deleted the files stated
you may wish to turn on the "Hide Hidden Files and Folders"
option to avoid deleting important files in the future.
File Deletion Instructions:
1 - If you have Windows XP:
A – Open “My computer”
B – Open the hard drive called C: (local disk)
C – If you see a screen advising you not to modify the
contents of the folder, click the text that says “View
the contents of this folder”. If not, continue to step
D
D – Open “Documents and settings”
E – Open “All users”
F – Open “Application Data”
G – Open “RootsMagic”
H – Delete the file called “RootsMagic.ini”
(configuration file)
If you have Windows 98 or similar:
A – Open “My computer”
B – Open the hard drive called C: (local disk)
C – Open “Windows”
D – Open “All users”
E – Open “Application Data”
F - Open "RootsMagic"
G – Delete the file called “RootsMagic.ini”
(configuration file)
2 - Re-run (not re-install) RootsMagic 3
3 - You should again be asked to enter your name and code.
Be sure to enter your name at the top and the correct code
at the bottom.
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